Last Updated: 9.12.25

1. Introduction

Welcome to Co-Pilot Family Planner (the “App”), owned and operated by Margie and Tim (ABN: 93 172 759 839) (“we,” “us,” or “our”).

By downloading, accessing, or using the App, you (“User” or “you”) agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, you must immediately uninstall the App and cease using our services.

These Terms are governed by the laws of South Australia, Australia.

2. The Services

Co-Pilot Family Planner provides digital tools to assist travelers in planning holidays and caravan trips. Services may include, but are not limited to:

  • Trip itineraries and scheduling.
  • Organization of booking details (hotels, flights, transfers).
  • Packing checklists and weight estimation tools.
  • Budget planning.
  • Reminders for trip-related tasks.

Please Note: The App does not provide GPS navigation, turn-by-turn directions, or real-time traffic data.

3. Critical Disclaimers (Read Carefully)

3.1. Planning and Itinerary Aid Only The App is strictly a planning and organizational tool.

  • Accuracy: While we strive to keep information current, we do not guarantee the accuracy of information regarding third-party providers (e.g., flight times, hotel amenities, check-in times).
  • No Travel Agency: We are not a travel agency. The App helps you organize your own data; it does not verify your bookings with the service providers. You must confirm all details (such as flight status or accommodation availability) directly with the provider.

3.2. Packing and Weight Checklists If the App provides tools for packing lists or estimating caravan/vehicle weights:

  • Estimates Only: Any weight calculators are for estimation purposes only and rely on data entered by you.
  • Legal Responsibility: You are solely responsible for ensuring your vehicle and caravan comply with all legal weight limits (GVM, GCM, Tow Ball Mass). We are not liable for fines, accidents, or mechanical failure resulting from overloading.

3.3. Reminders and Notifications The App may provide alerts or reminders (e.g., check-in times, packing deadlines, maintenance).

  • No Reliance: These reminders are provided for convenience only. You should not rely on them as your primary method for remembering critical tasks.
  • Technical Failure: Notifications may fail due to technical issues, battery optimization settings on your device, or software bugs.
  • Liability: We are not responsible for any missed flights, fees, fines, or other losses resulting from a failed or missed reminder.

3.4. Not a Safety Device The App is not an emergency beacon or safety device. Do not rely on the App for emergency communications.

4. Third-Party Links and Affiliate Disclosure

4.1. Affiliate Links This App contains links to third-party websites, products, and services (e.g., hotel booking sites, airline pages, camping gear retailers).

  • Commission: In the interest of transparency, we disclose that some of these links may be affiliate links. This means we may earn a commission or referral fee if you click the link or make a purchase, at no extra cost to you.

4.2. No Endorsement or Liability

  • Bookings: We do not operate the hotels, airlines, or transfer services linked in the App. We are not a party to any transaction between you and these third parties.
  • Your Responsibility: If you choose to purchase goods or services from a third party linked in the App, you do so entirely at your own risk. Any disputes regarding cancellations, refunds, or poor service must be resolved directly with the third-party provider (e.g., the hotel or airline). We are not liable for any loss or damage incurred.

5. User Accounts

  • Registration: You may be required to register an account to access features. You agree to provide accurate and complete information.
  • Security: You are responsible for maintaining the confidentiality of your login details. You must notify us immediately of any unauthorized use of your account.
  • Eligibility: You must be at least 18 years of age to use this App.

6. User-Generated Content (Reviews & Photos)

If you post reviews, photos, or comments (“User Content”) about locations or gear:

  • License: You grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, modify, display, and distribute your User Content in connection with the App.
  • Prohibited Content: You must not post content that is defamatory, misleading, offensive, illegal, or infringes on the rights of others.
  • Removal: We reserve the right to remove any User Content at our discretion without notice.

7. Subscriptions and Payments

  • Pricing: Subscription fees (if applicable) are displayed within the App and are subject to change with prior notice.
  • Billing: Payments are processed via the Apple App Store or Google Play Store. We do not store your credit card details.
  • Cancellations: You may cancel your subscription via your App Store settings. Cancellations will take effect at the end of the current billing period.
  • Refunds: Refunds are generally governed by the policy of the Application Store (Apple/Google) through which you purchased the subscription.

8. Australian Consumer Law (ACL)

8.1. Consumer Guarantees Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). For major failures with the service, you are entitled:

  • to cancel your service contract with us; and
  • to a refund for the unused portion, or to compensation for its reduced value.

You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract.

8.2. Limitation To the extent permitted by law, our liability for a breach of a non-excludable guarantee is limited, at our option, to:

  • (a) the supply of the services again; or
  • (b) the payment of the cost of having the services supplied again.

9. Limitation of Liability

To the fullest extent permitted by applicable law (and subject to Section 8):

  • Indirect Loss: We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or business reputation.
  • Cap on Liability: Our total liability to you for any claims arising out of or relating to these Terms or your use of the App shall not exceed the amount you have paid to us in the last twelve (12) months.
  • Risk: You expressly agree that your use of the App is at your sole risk.

10. Indemnity

You agree to indemnify and hold harmless [Your Company Name] and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or in any way connected with:

  • Your access to or use of the App;
  • Your violation of these Terms;
  • Your violation of any third-party right, including intellectual property or privacy rights.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page or via an in-app notification. Your continued use of the App constitutes acceptance of the modified Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at:

  • Email: hello@margieandtim.com.au